Monthly Archives: January 2009

January 12th, 2009 Systems posted by dmerritts View Comments

Do what you say you will do

Today, I ran into a situation where a leader is failing to deliver on a commitment. Sadly, this happens often with managers or business leaders. Ultimately, it erodes the person’s ability to lead effectively. This reminded me of one of the mantra’s that stuck with me from The Leadership Challenge by Posner and Kouzen. They have a mantra in the book called: “Do what you say you will do,” or DWYSYWD (note: it sounds more like a development tool than a leadership tool, but I digress). It’s simple: Don’t commit or say something that you’re not will or cannot do. …

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January 8th, 2009 Systems posted by dmerritts View Comments

Instrument. Measure. Test. Optimize.

Web 2.0 is a big experiment. The corpus of knowledge is under developed. Some argue that the current web world is really only 3 or 4 years old. I agree that web as a platform is young and still acts like a child finding its way in the world. Best practices are still being developed. There is certainly no clear clear path to success. Granted, there are guidelines and companies that one can emulate. But, every business is a little different. Success first requires failing quickly. I’ve spent a lot of time talking to and listening to people who’ve created …

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